LONWOOD Machinery (“we”, “us”) operates lonwoodmachinery.com. This page explains what data we collect when you use the site or send an inquiry, and how we use it.
Who we are
Factory contact: Feixian, Linyi City, Shandong Province, China. Email: [email protected]. WhatsApp: +8615153945240.
What we collect
- Inquiry form: name, email, country, message, optional WhatsApp and product interest.
- Technical data: IP address, approximate location (country/city), browser language, device type, and referrer page — provided by Cloudflare when you submit an inquiry. Used to prevent spam and respond faster.
- Security: Cloudflare Turnstile may process a challenge token to confirm you are human.
How we use data
- To reply to your inquiry with a quotation or technical advice.
- To contact you on email or WhatsApp about the machines you asked about.
- To protect the site from bots and abuse.
We do not sell your personal data. We do not use inquiry data for unrelated marketing lists.
After you submit an inquiry we may send an automatic confirmation from [email protected]. Follow-up messages are sent only about your request. Cold outreach (if any) uses a separate domain and is not driven by this website form.
Cookies
See our Cookie Notice for details. We use only essential / security-related cookies (for example Turnstile and your cookie preference).
Retention
Inquiry records are kept so we can serve customers and improve support. You may ask us to update or delete your contact details by emailing [email protected].
International transfers
Our site and email are hosted on infrastructure that may process data outside your country (including Cloudflare and our email provider). By submitting an inquiry you agree to this processing for the purposes above.
Contact
Privacy questions: [email protected] or WhatsApp +8615153945240.